If you are using DVMAX version 7.0.10 or lower, please contact technical support before upgrading or introducing new operating systems.  The new operating system may not be compatible with older versions of DVMAX and may cause problems when installed.

Windows Server Requirements

Macintosh Server Requirements

Virtual Server Requirements

Virtual Servers can be used for deploying DVMAX in multiple ways.

It is important that the DVMAX server application and client connections all be running in the same local network.

The dedicated resources necessary are as follows:

*Contact your DVMAX Account Manager about DVMAX SafeData at 1-800-877-9221 ext 1.

** Windows Server 2008 is not certified for DVMAX at this time, but it will run DVMAX v7.0.11 or higher without issue and we will support DVMAX running on it.

 If you will be implementing an MPA (Multi–Site Access) configuration, then you should refer to our MPA System Requirements for your Server.

Workstation Requirements - Macintosh

 
We do not recommend or support using the DVMAX Server computer as a workstation running DVMAX Client.

Date Format

Your date format must be consistent across all computers that access DVMAX in any shape or form. This includes the Server, workstations, and any external integrations (lab equipment, etc.) that talk to DVMAX.

Supported Printers

Selecting a directly network capable PostScript printer will assure the greatest compatibility with the DVMAX system in a networked setting.

Because printers are constantly updated and outdated, it is impossible for us to list specific models. Instead, we can suggest specific components of a printer that are necessary and/or desirable.

• We recommend either HP or Brother printers.
• An ethernet/network ready printer.
• Ability to use PostScript printing drivers.
• Capability of providing 30 PPM or higher (ppm = pages per minute, higher the better)
• If you plan on printing reminder cards, verify the printer can hold card stock paper in it’s tray

 Multifunction printers prove to be unreliable as a primary printer for businesses. While these printers may be acceptable in some circumstances, we do not suggest purchasing a multifunction (scan/fax/print combo) as the PRIMARY network printer.

Supported Label Printer

The DYMO SE300 or the SE450 are the only supported label printer for use with DVMAX. Please do not purchase another model - it will not function properly.

The ‘Dymo 300’ and the ‘Dymo 450’ are different models than the Dymo SE300 and SE450. Please be sure to purchase the correct model.

Lab Machine and Label Printer Adapters

While some workstations have a built in RS-232 serial port,  a Keyspan USB-serial adapter must be used when connecting any Lab Machine or Label Printer. We only support the Keyspan brand on any serial connections DVMAX works with (even those with existing serial ports.) The Keyspan USA-19HS (http://www.tripplite.com/en/products/model.cfm?txtModelID=3914) adapter is used for all new installations.

Please discuss your lab instrument connections with the instrument vendor and your DVMAX trainer or account manager in advance of any new installation.

If you have an existing Macintosh-specific cable (round DIN-8 connector), you may need to purchase the USA-28X modal adapter instead (please contact us if you are uncertain about this). These are generally available from online and mail-order electronics suppliers, and large office equipment supply stores. We also have a partnership with CDW in the event that you need to purchase a labeler or Keyspan USB adapter.  

Image Scanner

Image Scanners used with DVMAX must be Twain Compliant. (http://www.twain.org) It is also suggested for ease of use that the scanner has a “One button” scan functionality. Since models are constantly phased out and replaced by new ones, we cannot easily recommend a specific model, but we can recommend some general features:

• We recommend either HP or Brother scanners/All-in-One models, but not limited to.
• HP All-in-One models will get the job done for the occasional scan, look for something devoted strictly to scanning if you plan to do a large amount, otherwise All-In-One models are fine
• If planning to do large amounts of scanning, look for auto-feed models that boast for unattended scanning.
• How many ‘scans per minutes’ will give you an indication of how long it will take.
• Quality of the scan is dependent on what you’re looking for. If you plan to scan just documents, a high quality color scan is not necessary (i.e. something that would scan professional pictures).

Barcode Scanner Requirements

The following items are required for use with barcode scanners:

• Integrated decoder 
• Output treated as keyboard input 
• Configurable post amble to accept a tab at the end of the code once read.